![]() ![]() ![]() Prior to the acquisition, KUBRA had as clients 36 of the top 100 gas and electric utilities in America. ![]() The combination of the two organizations will increase the overall value KUBRA will be able to deliver to the combined client base and grow its market share of leading North American gas and electric utilities. “As a clear leader in digital customer communications for the utility industry, iFactor solutions will help KUBRA take a significant step forward in our goal of creating a seamless, cross-platform experience for our clients and the customers they serve.” “The acquisition of iFactor complements KUBRA’s overall service offering and represents an important strategic opportunity for us to provide an end-to-end suite of customer experience management solutions,” said Rick Watkin, CEO of KUBRA. The acquisition strengthens and expands KUBRA’s customer interaction management solution set, positioning the company as the only complete and integrated suite of meter-to-cash and outage communication management solutions. MISSISSAUGA, ON (January 4, 2016) – Today, KUBRA announced the acquisition of iFactor, a customer communication solution provider offering automated alerts, preference management, mobile applications, industry-leading outage communications and customer-facing mapping technology to the utility industry. ![]()
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